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FAQ

What is Zee the jeweller?

Zee the Jeweller is a fine jewelry design and manufacture company in South Africa registered since 2012. 

The company creates locally produced fine jewellery products and distributes Nationwide, with our company's online ecommerce store we have made it easy for clients to access products at the comfort of their own home.

How can i place my order?

You can place an order either by WhatsApp or by visiting https://zeejeweller.com 

How do I pay for my order?

Zee the jeweller will only dispatch parcels to the given address when ordering and only paid up parcels will be dispatched. We accept Cash/lay by and credit cards. Payments can be done via EFT, bank deposit and online card payments when checking out.

How will i get my Ordered Parcels?

Zee The jeweller uses the following courier companies when delivering Nationwide: Dawn wing, Courier It and Courier guy. All parcels are delivered on weekly basis however; we do not deliver any parcels during weekends. Delivery can take 2 to 7 working days to reach parcels destination. All parcels are secured, live tracked and waybill number is issued for every parcel delivery. Orders above R750 delivery is free of charge, orders below R750 are couriered at R150 standard courier fee charge on every delivery.

Is Zee the jeweller scam?

Online shopping has become a great benefit to it's users however, there is a lot of scams going around which poses a threat to both online businesses and it's users.

Click on the link below, to see if Zee the jeweller is scam or not: https://www.zeejeweller.com/medias/

Can I return a parcel for refund or exchange?

Yes, customers are eligible to return parcels for an exchange or return according to our company guarantee & returns policy.

Does Zee the jeweller have affiliate marketers and or sales agents?

Yes, we do have our own registered affiliate marketers and sales consultants. They help especially when we need more hands to reach our clients priorities on time.

Is Zee the jeweller having it's own retail physical stores?

Zee the jeweller does not have any walk-in types of retail stores. This helps you to buy high quality jewellery at subsidised prices, as we use the rental budget money to subsidise you on your online purchased jewellery.

Does Zee the jeweller offer credit?

Yes! 

Zee the jeweller offers credit purchases through third parties financiers such as Mobicred and Tymebank.

 

 

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